Support

This page covers help with your Legal Ops Depot account, a filing order, a law library plan, the AI connector and API keys. For anything not answered here, write to contact@legalopsdepot.com from the email on your account and say what you were doing and what you saw.

How do I get back into my account?

On the sign-in page, choose to reset your password. We email a link to the address on your account. If the email does not arrive, check your spam folder, then write to contact@legalopsdepot.com.

How do I check on a filing order?

Sign in and open your orders to follow each one. Questions about an order go to contact@legalopsdepot.com; include the order or matter name so we can find it.

How do I change, cancel or get a receipt for a plan?

Open Plan and billing while signed in. From there you can change or cancel a plan and open the Stripe billing portal for receipts and card updates. Plans and daily call limits are on the pricing page.

How do I connect Claude or ChatGPT to the law library?

Sign in and open AI connector for the address and the steps for your AI app. The law library page explains what the connector can look up. The connector is read-only: it cannot file, edit or delete anything.

How do I make or replace an API key?

Open API keys while signed in. The full key is shown only once, when you create it. If you lose a key, revoke it there and create a new one.

What can support help with?

Accounts, orders, billing, the connector and API keys. We do not review cases or give legal advice by email or any other way. Legal Ops Depot is not a law firm, and you remain the filer.

Where are the terms and privacy policy?

Read the terms, the privacy policy and the pricing questions.